Shipping policy

Here's your Shipping Policy for Shabnam Nursery:

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🚚 Shipping Policy

Effective Date: [DATE]

At Shabnam Nursery, we pack every plant with care so it arrives healthy, happy, and ready to grow. Here's everything you need to know about how we ship.

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Order Processing Time

Orders are processed within [PROCESSING TIME] business days of payment confirmation, excluding weekends and public holidays. You'll receive a dispatch confirmation email with tracking details once your order is on its way.

🌱 During peak seasons or sales, processing may take an additional 1–2 business days. We appreciate your patience.

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Shipping Methods & Costs

Shipping costs are calculated at checkout based on your location and order size.

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Delivery Timeframes

Estimated delivery times from dispatch:

• Metro Cities (Delhi, Mumbai, Bangalore, etc.): [X–X BUSINESS DAYS]
• Tier 2 & Tier 3 Cities: [X–X BUSINESS DAYS]
• Remote or Rural Areas: [X–X BUSINESS DAYS]

These are estimates only. Actual delivery times may vary based on courier availability and location.

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Tracking Your Order

Once your order is dispatched, you'll receive a tracking number via email and/or SMS. Use it to track your shipment directly on our courier partner's website. If you haven't received tracking details within [X BUSINESS DAYS] of your order confirmation, please contact us at [EMAIL ADDRESS].

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Delivery Issues & Delays

We understand how important timely delivery is — especially for living plants. If your order is delayed beyond the estimated timeframe:

• Contact us at [EMAIL ADDRESS] and we'll investigate promptly
• We'll provide an update within [X BUSINESS DAYS]

We are not responsible for delays caused by:

• Courier service disruptions or strikes
• Adverse weather or natural events
• Incorrect or incomplete delivery address provided at checkout
• Public holidays or force majeure circumstances

Tip: Please double-check your delivery address before placing your order to avoid delays.

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Failed Delivery & Returned Packages

If a delivery attempt fails due to an incorrect address or unavailability, our courier partner will attempt redelivery. If the package is returned to us:

• We'll contact you to arrange re-shipment
• Re-shipping charges will apply
• If you choose not to re-ship, a refund will be issued minus original shipping costs

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Damaged in Transit

Plants are fragile — we get it. If your order arrives damaged:

• Photograph the package and plant within 24 hours of delivery
• Email the photos to [EMAIL ADDRESS] with your order number
• We'll arrange a free replacement or full refund as quickly as possible

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International Shipping

[Choose one of the following and delete the other:]

🌍 We currently ship within India only. We hope to expand internationally in the future — stay tuned!

— OR —

🌍 We ship to select international destinations. Please contact us at [EMAIL ADDRESS] before placing an international order for shipping costs, delivery estimates, and customs information. Please note that international customers are responsible for any applicable import duties or taxes.

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Contact Us

For any shipping-related questions:

Shabnam Nursery [EMAIL ADDRESS]armaanmansoori8392gmail.com [BUSINESS ADDRESS] bhiwadi mode near by ravindran hotel indian petrol pumb ke samne 

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